Who we are
This privacy policy is from Ana Dyla Ltd, Papaverweg 34 unit 100, 1032 KJ Amsterdam, the Netherlands (Chamber of Commerce: 76894266). Ana Dyla Ltd is responsible for your personal data on all its websites: www.haticetekin.com, www.jwlhouse.com and www.anadyla.com. This policy covers those websites, our jewelry orders and our advisory and mentoring services. Questions: info@anadyla.com or +31 6 28 61 32 90.
What we collect and why
| Data | Purpose | Legal basis |
|---|---|---|
| Name, email, phone, delivery and billing address | Handling orders, booking calls, delivering our services | Contract |
| Payment and invoice details | Payments and bookkeeping | Contract, legal obligation |
| What you share in forms, calls or messages | Answering questions, delivering our services | Contract, legitimate interest |
| Email address | Newsletter and offers (unsubscribe anytime) | Consent |
| IP address, device and website use | Running and improving the website, advertising | Consent (cookies) |
We don’t knowingly collect data from children under 16 and we don’t use automated decision-making.
Who we share it with
We never sell your data. We only share it with providers we need to run our business, under a data processing agreement:
- Scheduling and calls: TidyCal, Zoom, Google Calendar
- Email: ActiveCampaign
- Payments: Stripe, Mollie, PayPal
- Shipping: DHL, DHL Express, PostNL
- Website and analytics: Hoasted, TransIP, Google Analytics
- Our accountant and authorities, where the law requires it
Some providers are based outside the EU, for example in the US. Your data is then protected by the EU-US Data Privacy Framework or standard contractual clauses.
How long we keep it
Invoices and order records: 7 years (legal obligation). Other client data: up to 2 years after our last contact. Newsletter: until you unsubscribe. Analytics: up to 14 months.
Cookies
We always use functional cookies the website needs to work. Analytics and marketing cookies (including Google and social media) are only placed with your consent via the cookie banner, which you can change at any time.
Your rights
You can ask to access, correct, delete or transfer your data, object to or restrict its use, and withdraw your consent at any time. Email info@anadyla.com and we reply within one month. You can also file a complaint with the Dutch Data Protection Authority (autoriteitpersoonsgegevens.nl).
Security and changes
We protect your data with appropriate technical and organisational measures. We may update this policy; the latest version is always on this page.